Ariège Pyrenees Healthcare Group
Deployment of the new European eIDAS-compliant professional smart card, significantly strengthening security while enhancing the user experience.
Given this context, cyberelements evolution allows us to guarantee compliance without compromising on user experience or the productivity of healthcare professionals. Security cannot undermine the practice of healthcare delivery. The card therefore achieves both adoption and protection. Fostering regular use through excellent user experience while providing essential security and regulatory safeguards.
Aurélien Caumette - CIO of the Healthcare Group
The Ariège Pyrenees Healthcare Group
The Healthcare Group of the Ariège Pyrenees, with the Intercommunal Hospital Center of the Ariège Valleys (CHIVA) serving as its primary facility, brings together multiple healthcare establishments across the Ariège region.
The organization operates on a shared IT infrastructure: the GHT supports more than 5,000 active users, with over 20% accessing the system simultaneously. The majority of whom are clinical staff.
For many years, the healthcare group has pursued IT strategies deliberately aligned with the operational needs of healthcare professionals, particularly:
- By providing clinical applications to staff on standardized workstations that are often shared across users
- By strengthening authentication to sensitive digital services through an approved authentication method (the smart card)
- By streamlining the user experience to enable session mobility and eliminate the need for re-authentication when accessing applications (SSO)
- By offering secure remote access built on the same principles (card authentication and SSO, including access to their work environment and institutional email)
- By automating user account management processes, directly linked to and synchronized with HR databases
From the outset, the healthcare group has consistently chosen to use the card exclusively in “contact” mode for strong authentication (two-factor: possession of the card and knowledge of the PIN code).
Each establishment within the group also handles the ordering and distribution of cards to relevant professionals through a centralized card “enrollment” service integrated into the establishment’s IT system.
Implementation Strategy
cyberelements evolved its cyberelements Access product to support this new generation of cards. The GHT benefited from this enhancement during its upgrade to version 11.2 SP4, which enables the coexistence of both CPS v3 and CPS v4 cards while adapting to the new processes recommended by the National Health Authority (ANS). Following a period of testing and pilot deployments, the GHT rolled out this new version across all its establishments.
«This technically significant change initiative succeeded thanks to close collaboration with Systancia. The GHT and Systancia teams worked together seamlessly, allowing us to meet our project objectives in terms of timeline and project management.»
Séverine Aubert - Systems Administrator, Healthcare Group of the Ariège Pyrenees